Política de envío

Last updated: September 9, 2026

Thank you for shopping with Raíces Humildes Co. We take great care in preparing and packaging every order. Please review our shipping information below.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Business days are Monday through Friday, excluding holidays. Processing times may be longer during holidays, product launches, sales, or periods of high order volume.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

U.S. Shipping

Raíces Humildes Co. currently ships within the United States only.

Our current shipping options include:

Standard Shipping

Estimated delivery: 3–5 business days after shipment
Flat-rate shipping: $4.99

Free Standard Shipping

Available on qualifying orders of $50 or more

Delivery estimates begin after your order has been processed and shipped.

Shipping Carriers

Orders may be shipped through USPS or another appropriate shipping carrier, depending on the size, weight, and destination of your order.

Shipping times provided at checkout are estimates and are not guaranteed.

Tracking Your Order

When tracking is available, you will receive tracking information by email once your order has shipped.

Please allow time for the shipping carrier to update tracking information after your package has been accepted.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us at support@raiceshumildesco.com as soon as possible if you notice an error in your shipping address.

We will do our best to make changes before the order ships, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost, Delayed or Missing Packages

Once an order has been transferred to the shipping carrier, delivery delays may occur that are outside the control of Raíces Humildes Co.

If your tracking information shows your package as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.

If you still need assistance, contact us at support@raiceshumildes.com, and we'll do our best to help.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your order arrives damaged, defective, or you receive the wrong item, contact us at support@raiceshumildes.comwithin 7 days of delivery.

Please include:

Your order number
A brief description of the issue
Photos showing the damaged or incorrect item

We'll review the issue and work with you to make it right.

Returns

Shipping and returns are subject to our Return & Refund Policy.

Greeting cards are final sale except when they arrive damaged, defective, or incorrect. Eligible apparel may be returned within 30 days of delivery, subject to the conditions in our Return & Refund Policy.